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Documentation
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
  1. Docs
  2. /
  3. Overview
Overview

What is Clan Labs?

Understand the role Clan Labs plays between your Roblox community, Discord server, staff, and integrations.

Last updated 3 September 2026

Clan Labs brings the operational records for a Roblox community into Discord and the web. It does not replace Roblox or Discord. Instead, it links identities and gives authorised staff consistent tools for work that would otherwise be spread across commands, spreadsheets, manual role changes, and separate logs.

A community-management layer

A main community connects one Roblox community to one Discord server and holds the shared settings, staff permissions, subscription, and records used by Clan Labs.

A division is another Roblox community attached under a main community. Divisions have their own member operations while inheriting billing from the main community. Creating one requires an eligible main-community plan and a division serial key.

A member is identified primarily by a Roblox account. A Discord user may verify more than one Roblox account and select which account applies to a particular Clan Labs community.

Work in Discord or on the web

The dashboard is best for setup, configuration, data tables, filters, analytics, bulk review, and account or billing controls. It is responsive, so the same workflows remain usable on a phone or tablet.

The Discord bot is best for actions that happen during normal community activity. Members can verify and update themselves. Staff can use commands or supported context-menu actions for ranks, progression, moderation, profiles, events, and other configured workflows.

Both surfaces apply the community’s permission requirements and plan availability. A staff member seeing a community does not automatically mean they can change it.

Roblox access stays scoped

Clan Labs reads public Roblox information to identify communities, roles, accounts, and membership. Operations that write to a Roblox community require a Roblox Open Cloud User API key with the groups system and both group:read and group:write scopes.

The dashboard accepts that credential once, validates it against the connected community, and never returns it to the browser. Do not share the key through Discord, screenshots, source control, or support tickets.

Records and accountability

Clan Labs records supported community actions in an audit log. Entries show what happened, who or what performed it, and relevant before-and-after details where available. API actions identify the API key used rather than exposing its secret.

Eligible Pro communities can roll back supported changes. Rollback is deliberately narrower than “undo everything”: the dashboard refuses entries that are too old, already reversed, redacted, bulk-only, legacy, or unsafe to restore automatically.

What Clan Labs does not assume

Clan Labs does not grant Discord or Roblox authority by itself. Discord role hierarchy, bot permissions, Roblox ownership or role permissions, Open Cloud scopes, community permission levels, and plan entitlements still apply.

That separation is intentional. It lets owners give staff only the access they need and makes failures diagnosable instead of silently bypassing a platform rule.

Next, learn the core concepts used throughout the dashboard and guides.

PreviousIntroductionNext Core concepts
On this page
  1. A community-management layer
  2. Work in Discord or on the web
  3. Roblox access stays scoped
  4. Records and accountability
  5. What Clan Labs does not assume