Configure verification

Verification links a Discord user to one or more Roblox accounts. Each community can use the selected account to manage Discord roles, nicknames, and member records.

For an overview of account linking and rank-to-role mapping, explore Roblox to Discord role sync.

Member verification selects a Roblox identity for a person. The community's Creator OAuth connection authorizes Roblox operations and can use a different account. Reconnecting that integration does not change members' selected accounts.

Before you startCopy link to Before you start

• Clan Labs is installed in the Discord server.
• The community is active.
• The bot role is above the Verified, Unverified, Bypass, and rank roles it will manage.
• You are an Owner or the Discord server owner.

StepsCopy link to Steps

1. Open Settings → Verification.
2. Under Automation, choose whether to Automatically manage roles and Automatically update nicknames.
3. Select the Verified role, Unverified role, and optional Bypass role. Clan Labs only lists roles the bot can assign.
4. Build the community nickname format. Supported variables shown by Clan Labs include Roblox name, display name and ID; Discord name and ID; rank name, prefix and ID; and group experience. This is the fallback when no eligible group-bind nickname format matches.
5. Review the sample. Clan Labs trims surrounding whitespace and limits the final nickname to 32 Unicode code points.
6. Optionally enable Send the account-linking guide when a member joins.
7. Choose Direct message for a message to each joiner, or a text channel for one standing shared panel.
8. Save the settings.
9. For a channel destination, choose Post panel after saving.

For different formats or rank prefixes in external Roblox groups, configure group nicknames and rank prefixes. Automatic nicknames require Manage Nicknames and can run with Automatically manage roles disabled. Manage Roles is still required for role synchronization and progression updates.

Check the resultCopy link to Check the result

Members can run /verify, follow Login to Dashboard to add a Roblox account, and select which verified account applies to this community. /update applies the configured roles and nickname.

1. Use a non-owner test member.
2. Run /verify and select or add an account.
3. Run /update.
4. Confirm the result says Auto Roles: Success and Auto Nickname: Success, or Disabled for intentionally disabled settings.
5. Confirm the panel status says a panel is currently posted when using a channel.

• Use OAuth sign-in; never ask members for Roblox passwords or cookies.
• Keep verification roles free of administrative privileges.
• Use a Bypass role only for a deliberate exception process.
• Test the nickname template with long names before broad rollout.

Common errorsCopy link to Common errors

• Warning - Account not found — choose an account still present in the user’s verified accounts.
• Warning - Already verified — that account is already selected for this community.
• Error - Unexpected error ... binding your Roblox account — retry once; then check for a temporary service issue.
• Auto Roles: Failed or Failed Roles — check Manage Roles and role hierarchy.
• Auto Nickname: Failed — check Manage Nicknames, member hierarchy, and the Bypass role. Bind or Roblox lookup failures can also preserve the old nickname; follow profile sync troubleshooting.
• The panel was deleted or its channel no longer exists — select a current channel and post a new panel.

Next, configure group and rank binds or learn linked-account workflows.