Configure verification

What this doesCopy link to What this does

Verification links a Discord user to one or more Roblox accounts. Each community can use the selected account to manage Discord roles, nicknames, and member records.

PrerequisitesCopy link to Prerequisites

• Clan Labs is installed in the Discord server.
• The community is active.
• The bot role is above the Verified, Unverified, Bypass, and rank roles it will manage.
• You meet the community’s Settings permission requirement.

Setup stepsCopy link to Setup steps

1. Open Settings → Verification.
2. Under Automation, choose whether to Automatically manage roles and Automatically update nicknames.
3. Select the Verified role, Unverified role, and optional Bypass role. Clan Labs only lists roles the bot can assign.
4. Build the nickname format. Supported variables shown by Clan Labs include Roblox name, display name and ID; Discord name and ID; rank name, prefix and ID; and group experience.
5. Review the sample. Discord truncates the final nickname to 32 characters.
6. Optionally enable Send the account-linking guide when a member joins.
7. Choose Direct message for a message to each joiner, or a text channel for one standing shared panel.
8. Save the settings.
9. For a channel destination, choose Post panel after saving.

Expected resultCopy link to Expected result

Members can run /verify, follow Login to Dashboard to add a Roblox account, and select which verified account applies to this community. /update applies the configured roles and nickname.

Verify that it worksCopy link to Verify that it works

1. Use a non-owner test member.
2. Run /verify and select or add an account.
3. Run /update.
4. Confirm the result says Auto Roles: Success and Auto Nickname: Success, or Disabled for intentionally disabled settings.
5. Confirm the panel status says a panel is currently posted when using a channel.

Common errorsCopy link to Common errors

• Warning - Account not found — choose an account still present in the user’s verified accounts.
• Warning - Already verified — that account is already selected for this community.
• Error - Unexpected error ... binding your Roblox account — retry once; then check for a temporary service issue.
• Auto Roles: Failed or Failed Roles — check Manage Roles and role hierarchy.
• Auto Nickname: Failed — check Manage Nicknames and member hierarchy.
• The panel was deleted or its channel no longer exists — select a current channel and post a new panel.

Security practicesCopy link to Security practices

• Use OAuth sign-in; never ask members for Roblox passwords or cookies.
• Keep verification roles free of administrative privileges.
• Use a Bypass role only for a deliberate exception process.
• Test the nickname template with long names before broad rollout.

Next, configure group and rank binds or learn linked-account workflows.