Understand community permissions

Clan Labs permissions control actions inside one community. They are separate from Discord’s native server permissions and Roblox group roles, although an action may require all three systems to allow it.

Permission levelsCopy link to Permission levels

Clan Labs uses an inherited hierarchy, from highest to lowest:

1. SuperOwner — the Discord server owner. This level is determined from Discord ownership.
2. Owner
3. HICOM
4. Supervisor
5. Officer
6. Member

A requirement includes the levels above it. For example, an action set to Officer can also be performed by Supervisor, HICOM, Owner, and SuperOwner.

Default action requirementsCopy link to Default action requirements

Community owners can customise the configuration. The current defaults include:

Action	Default minimum
View audit logs	Member
Warn, change experience or quota, award a medal, host, update users	Officer
Promote, demote, or set the rank of a regular member	Officer
Blacklist, suspend, change qualifications, review pending joins	HICOM
Change the rank of an officer-level target	HICOM
Set absolute experience or quota totals, broad medal awards	Owner

Settings, Open Cloud credentials, Discord server transfers, community reset or deletion, and audit rollback have additional owner safeguards. Clan Labs reserves the most sensitive of these for the Discord server owner even if a custom action requirement is lower.

Assign staff accessCopy link to Assign staff access

1. Open Settings → Community Permissions.
2. Review how Discord roles or members map to Clan Labs levels.
3. Assign the lowest level that covers the person’s work.
4. Set each action requirement deliberately.
5. Save and test with a non-owner staff account.
6. Review the resulting audit entry.

Avoid using a shared staff account. Individual identities make audit records useful and allow access to be revoked cleanly.

Why an action can still failCopy link to Why an action can still fail

Passing the Clan Labs permission check is only one condition. Discord role hierarchy, missing bot permissions, Roblox Open Cloud, feature entitlement, trial restrictions, subscription state, target rank, or an active moderation restriction can still stop the action.

If Discord reports Warning - Insufficient Permission, it can also state the required level, such as You must be HICOM+. Ask an Owner to review the one action requirement; do not request blanket Owner access by default.

For configuration steps, see Configure community permissions. For diagnosis, follow Action is not permitted.