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Documentation
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
  1. Docs
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  3. Getting Started
Getting Started

Create or sign in to an account

Sign in to Clan Labs with Discord and verify the Roblox account you will use for community setup.

Last updated 3 September 2026

Clan Labs uses Discord for dashboard sign-in. You do not create a separate Clan Labs password.

Sign in with Discord

  1. Open the dashboard.
  2. Choose the Discord sign-in action.
  3. On Discord’s authorisation screen, confirm that the account shown is the one that owns the server you intend to connect.
  4. Approve the requested identity and server-list access.
  5. Return to the dashboard.

The dashboard uses the authorised Discord account to load communities you can see and servers you can configure. If the saved authorisation can no longer refresh that list, Clan Labs shows Reconnect Discord rather than silently using an expired result.

Verify a Roblox account

Community setup also needs an active verified Roblox account. Follow the dashboard’s Roblox sign-in flow and authorise the Roblox account that owns or can configure the target community.

You may verify more than one Roblox account. During setup, the active account determines which Roblox communities appear. After setup, members can choose a different verified account for each Clan Labs community.

Check both identities before setup

An Administrator in Discord is not necessarily the server owner, and a Roblox account that belongs to a community is not necessarily eligible to configure it. Use the Discord owner account and the correct Roblox ownership account.

Verify the result

Open Communities. You should see either the communities you can access or the empty state with Set up community. Opening setup should show your Discord servers and Roblox communities after their respective steps are selected.

If the Discord list cannot refresh, reconnect Discord and try again. If the Roblox community is missing, switch to or verify the correct Roblox account before repeating setup.

Next, add the Clan Labs Discord bot.

PreviousQuick startNext Add the Discord bot
On this page
  1. Sign in with Discord
  2. Verify a Roblox account
  3. Verify the result