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Documentation
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
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  3. Getting Started
Getting Started

Select or purchase a subscription

Choose an eligible Clan Labs plan, understand the binding lock, and return safely from checkout.

Last updated 3 September 2026

Main-community setup needs a plan option accepted by the Clan Labs setup flow. The dashboard loads current plan names, features, billing schedules, currency, and prices from the billing catalog.

Use an existing subscription

  1. Open Use an existing subscription.
  2. Select an active, unbound subscription.
  3. Check the product and billing variant shown.
  4. Continue to review.

Trial subscriptions are labelled Trial. A subscription still in its binding cooldown is disabled and displays the date and time it becomes available.

Purchase from setup

  1. Choose the plan comparison in the setup funding step.
  2. Compare the features listed for Premium and Pro.
  3. Select a billing schedule and review the live price.
  4. Continue to hosted checkout.
  5. Complete the provider’s checkout and wait while Clan Labs confirms fulfilment.
  6. Return to the saved setup journey and confirm the new subscription is selected.

Do not open multiple checkouts for the same setup. If the provider has charged you but Clan Labs is still processing, leave the finalisation panel open and use its retry action instead of purchasing again.

Understand the binding lock

After setup confirms, the subscription is bound to that community and cannot be moved to another community for 30 days. This applies even if another eligible Roblox community is available.

Review before binding

Check the Roblox Community ID, Discord server, setup account, and plan together on the final review screen. A mistaken binding cannot be moved immediately.

Verify the result

The review step shows the selected subscription product and variant. After creation, User settings → Subscriptions shows the community binding and management actions supported for its current state.

Next, review and complete setup. Configure Open Cloud immediately afterward.

PreviousConfirm ownershipNext Configure Open Cloud
On this page
  1. Use an existing subscription
  2. Purchase from setup
  3. Understand the binding lock
  4. Verify the result