Plans and feature availability

Clan Labs offers Premium and Pro plans. Feature access also depends on subscription status, trial restrictions, staff permissions, and required Discord or Roblox configuration.

Open User Settings → Subscriptions → Compare plans for current prices, currency, billing schedules, and tax treatment.

PremiumCopy link to Premium

Premium includes automated rank progression, analytics, events, qualifications, quota tracking, suspensions, pending-join review, divisions, group binds, API access, and welcome messages.

Application forms and staff review are available on every plan. Automatic application grading requires Pro. Existing community access and subscription restrictions still apply.

Some features are deliberately unavailable during a limited-use trial even when they belong to the selected tier. The bot reports This command is not available on trial! and the dashboard presents the corresponding plan or trial state.

ProCopy link to Pro

Pro adds the following capabilities:

• Automatic Application Grading — grade required choice questions using an answer key and a configurable allowance for incorrect answers;

• API Rank Management — grant members.ranks.write and use the API rank set, promote, or demote endpoints;

• Custom Bot Branding — set a server-specific display name, avatar, banner, and bio;

• Automatic Pending Join Reviews — run the same eligibility checks as Check All Requests on a 5, 15, 30, or 60-minute cadence; and

• Data Rollback — roll back eligible audit changes and review multiple reversible changes when batch rollback is available.

Data retentionCopy link to Data retention

Premium retains audit and analytics history for 90 days. Pro retains it for 365 days. Paid audit and asset records migrated from the previous V2 store keep a transitional 365-day window.

Why a visible feature may still be unavailableCopy link to Why a visible feature may still be unavailable

A feature can be blocked for one of these reasons:

1. Plan — the current tier does not include it. Clan Labs shows a Pro or plan comparison prompt where applicable.
2. Trial — the limited-use trial excludes the operation.
3. Subscription state — the community is paused, unpaid, expired, or outside its cancellation grace period.
4. Staff permission — your effective community level is below the configured requirement.
5. Discord state — the bot lacks a required Discord permission, role position, channel, or live server membership.
6. Roblox state — the Roblox connection is missing, needs reauthorization, or is temporarily unavailable; the role hierarchy changed; or Roblox cannot verify the operation.

Next, follow the quick start.