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Documentation
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
  1. Docs
  2. /
  3. Overview
Overview

Plans and feature availability

See how Premium, Pro, trials, permissions, and service readiness affect Clan Labs features.

Last updated 3 September 2026

Clan Labs offers Premium and Pro plans. Feature access also depends on subscription status, trial restrictions, staff permissions, and required Discord or Roblox configuration.

Prices are intentionally not repeated here. Open User settings → Subscriptions → Compare plans in the dashboard for the live price, currency, and billing schedules returned by the billing provider.

Premium

Premium includes the broader operational toolset confirmed in Clan Labs, including automated rank progression, analytics, events, qualifications, quota tracking, suspensions, pending-join review, divisions, group binds, API access, and welcome messages.

Some features are deliberately unavailable during a limited-use trial even when they belong to the selected tier. The bot reports This command is not available on trial! and the dashboard presents the corresponding plan or trial state.

Pro

Pro includes the complete implemented feature catalog. The following capabilities have explicit Pro entitlement checks in Clan Labs:

  • API Rank Management — grant members.ranks.write and use the API rank set, promote, or demote endpoints;
  • Custom Bot Branding — set a server-specific display name, avatar, banner, and bio;
  • Automatic Pending Join Reviews — run the same eligibility checks as Check All Requests on a 5, 15, 30, or 60-minute cadence; and
  • Data Rollback — roll back eligible supported audit changes and, when Clan Labs offers the option, review multiple reversible changes together.
ProClan Labs Pro

Use Pro when your community needs custom bot identity, scheduled pending-join decisions, eligible rollback, or API-driven Roblox rank management.

Compare plans

Why a visible feature may still be unavailable

A feature can be blocked for one of these reasons:

  1. Plan — the current tier does not include it. Clan Labs shows a Pro or plan comparison prompt where applicable.
  2. Trial — the limited-use trial excludes the operation.
  3. Subscription state — the community is paused, unpaid, expired, or outside its cancellation grace period.
  4. Staff permission — your effective community level is below the configured requirement.
  5. Discord state — the bot lacks a required Discord permission, role position, channel, or live server membership.
  6. Roblox state — Open Cloud is missing or invalid, the Roblox role hierarchy changed, or Roblox cannot currently verify the operation.

Established, improved, and conditional capabilities

The member, moderation, progression, qualification, event, audit, analytics, permissions, verification, Open Cloud, subscription, and API workflows described here are present in the current implementation.

Clan Labs introduces or materially improves the responsive dashboard setup journey, permission-scoped cl_live_ API keys, plan-aware Pro prompts, account/session/privacy controls, bot branding, automated pending-join settings, and guarded audit rollback interfaces.

The documentation does not publish roadmap cards as available features. A feature not confirmed in the repositories is omitted until its customer-facing behavior and entitlement are implemented.

Next, follow the quick start.

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On this page
  1. Premium
  2. Pro
  3. Why a visible feature may still be unavailable
  4. Established, improved, and conditional capabilities