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Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
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  3. Overview
Overview

Core concepts

Learn the Clan Labs terms used for communities, identities, permissions, integrations, subscriptions, and audits.

Last updated 3 September 2026

These terms appear throughout the dashboard, Discord bot, and API reference.

Identity and community terms

Discord account — the identity used to sign in to the dashboard and interact with the bot.

Verified Roblox account — a Roblox account linked through the dashboard’s Roblox sign-in flow. One Discord account can hold multiple verified Roblox accounts.

Community account link — the verified Roblox account selected for one Clan Labs community. This can differ between communities.

Roblox Community ID — Roblox’s numeric identifier for a Roblox group. It appears in Roblox community URLs and is used during setup.

Clan ID — the Clan Labs identifier used by API v2 in the X-Clan-Id header. It is shown and copyable on the Clan Labs API Keys settings page. It is an identifier, not a secret.

Main community — the primary Roblox community and Discord server configuration.

Division — a Roblox community connected below a main community. It shares the main community’s billing relationship.

Permission terms

Super Owner — the Discord server owner. This level cannot be assigned from the permissions page. Clan Labs reserves setup, community transfer, Open Cloud credential management, community deletion or reset, and audit rollback for this owner-level boundary.

Owner, HICOM, Supervisor, Officer, Member — inheriting community permission levels. A person at a higher level also satisfies lower-level requirements. Owners can assign people or Discord roles to supported levels and adjust the requirement for individual actions.

Capability — a specific dashboard or command action, such as viewing audits, issuing a warning, or changing experience. Clan Labs resolves capabilities from the person’s effective community level and the configured requirement for that action.

API scope — a permission assigned to an API key, such as members.read or warnings.write. API scopes are separate from staff permission levels.

Configuration and integration terms

Rank — a Clan Labs rank configuration linked to a Roblox role and, optionally, a Discord role, prefix, experience threshold, and other progression behavior.

Group bind — a rule that adds or removes a Discord role based on membership or rank in another Roblox community.

Verification — linking Discord and Roblox identities, then applying the selected account to a community.

Roblox Open Cloud credential — a User API key created in Roblox Creator Hub. Clan Labs uses it for supported group write operations. It is distinct from a Clan Labs API key.

Clan Labs API key — a secret beginning with cl_live_ that authenticates API v2 requests. It belongs to one Clan Labs community and is displayed only at creation or rotation.

Billing and availability terms

Plan — Premium or Pro. The live Clan Labs plan-comparison flow provides current prices and billing schedules.

Entitlement — the effective feature availability produced from plan, subscription status, and trial rules. A configured control may stop working if the subscription becomes paused, unpaid, expired, or outside its cancellation grace period.

Binding — attaching an active subscription to a community. After binding, the Clan Labs setup flow applies a 30-day lock before that subscription can move to another community.

History terms

Audit log — a chronological record of supported changes from Discord, the dashboard, API keys, and automated workflows.

Rollback — a guarded Pro action that restores an eligible supported change. It is available only to the Discord server owner and only when the stored audit data is sufficient and safe to apply.

Continue with requirements before setup.

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On this page
  1. Identity and community terms
  2. Permission terms
  3. Configuration and integration terms
  4. Billing and availability terms
  5. History terms