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  • Create or sign in
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Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
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Feature Guides

Link and select Roblox accounts

Use Clan Labs verification to connect Roblox and Discord identities and select an account for each community.

Last updated 3 September 2026

Verification connects a Clan Labs user and Discord identity to a Roblox account. Clan Labs supports multiple linked Roblox accounts and lets the user select the appropriate account for each community.

Link another Roblox account

  1. In the community’s Discord server, run /verify.
  2. Open the secure dashboard link in the response.
  3. Sign in to Clan Labs if asked.
  4. Follow the Clan Labs verification prompt and authenticate the Roblox account you want to add.
  5. Return to the community and select that account where Clan Labs asks which identity to use.
  6. Run /update to apply configured Discord nickname and role binds.

The verification link opens the dashboard at /communities?verify=1. Use only the official Clan Labs dashboard and check the hostname before signing in.

Select an account per community

Linking an account does not force every community to use it. Choose the account that is actually a member of the relevant Roblox group and that your community policy permits. Switching the selected account changes the identity used for that community’s member workflows.

After a switch, update the Discord member and review their profile. Rank binds and eligibility are calculated from the selected Roblox account.

Expected responses

A successful flow confirms that verification completed. Common Discord warnings include:

  • Warning - Account not found — the provided identity could not be resolved.
  • Warning - Already verified — that Roblox account is already linked in the applicable context.
  • an account-binding error — the relationship could not be saved; do not repeat rapidly or create a second account to bypass it.

Privacy and safety

  • Clan Labs never needs a Roblox password or .ROBLOSECURITY cookie from the user.
  • Do not share verification links in a public channel.
  • Check the connected Discord and Roblox accounts before staff actions.
  • Use personal sign-in sessions; do not share a staff account.
  • If an account was linked without permission, stop using it and contact support with IDs and timestamps, not credentials.

Staff verification checks

If a user is verified but roles do not change, the link itself may be healthy. Check that the correct community account is selected, the user is in the Roblox group, binds are enabled, and the bot can manage the destination roles. /update reports the role and nickname results independently.

For setup, read Configure verification. For failures, see Verification or account linking fails.

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On this page
  1. Link another Roblox account
  2. Select an account per community
  3. Expected responses
  4. Privacy and safety
  5. Staff verification checks