Skip to content
Clan LabsDocs
API referenceWebsite Open dashboard
Get startedDashboardDiscord botRoblox & Open CloudTroubleshooting
Documentation
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
API referenceClan Labs websiteOpen dashboard Support
Overview
  • Introduction
  • What is Clan Labs?
  • Core concepts
  • Requirements
  • Plans and availability
  • Quick start
Getting Started
  • Create or sign in
  • Add the Discord bot
  • Start setup with /setup
  • Select a Discord server
  • Connect a Roblox community
  • Confirm ownership
  • Choose a subscription
  • Configure Open Cloud
  • Complete setup
  • Recommended next steps
Setup Guides
  • Discord bot permissions
  • Roblox community connection
  • Roblox Open Cloud
  • Verification
  • Group and rank binds
  • Community permissions
  • Experience
  • Quotas
  • Welcome messages
  • Audit-log delivery
  • Events
  • Subscriptions
  • API keys
  • Divisions
Feature Guides
  • Member management
  • Profiles
  • Linked Roblox accounts
  • Experience and quotas
  • Ranks and group binds
  • Warnings
  • Suspensions
  • Blacklists
  • Medals and qualifications
  • Events and attendance
  • Audit logs and rollback
  • Analytics
  • Community permissions
  • Discord commands and actions
  • Pending join reviews
  • Custom bot branding
  • Discord server transfers
  • Privacy and account controls
  • Subscriptions and billing
Troubleshooting
  • Troubleshooting overview
  • Discord server is missing
  • Roblox community not found
  • Ownership cannot be confirmed
  • Bot permissions are missing
  • Discord role does not update
  • Role is above the bot
  • Verification fails
  • Open Cloud errors
  • Rank change fails
  • Profile does not sync
  • Command is unavailable
  • Action is not permitted
  • Subscription access is missing
  • Temporary service problem
  1. Docs
  2. /
  3. Getting Started
Getting Started

Configure Roblox Open Cloud

Create and save the scoped Roblox credential required for Clan Labs rank and pending-join writes.

Last updated 3 September 2026

Clan Labs needs a Roblox Open Cloud User API key for supported write operations. This key is created in Roblox Creator Hub; it is not a Clan Labs API key.

Create the key

  1. In Clan Labs, open the community and go to Settings → Roblox Cloud.
  2. Choose Credential instructions and note the target Community ID.
  3. Open Roblox Credentials.
  4. Under User API Keys, choose Create API Key.
  5. Name it for Clan Labs and the community, such as Clan Labs (COMMUNITY_NAME).
  6. Under Access Permissions, add the groups API system.
  7. Select both group:read and group:write for the connected community.
  8. Do not add an IP restriction.
  9. Set an expiry only when you can rotate the key before that date.
  10. Choose Save & Generate and copy the secret while Roblox displays it.

Save it once

Return to Clan Labs, paste the value into Roblox Open Cloud API key, and choose Save credential. The dashboard accepts the secret once and does not return it to the browser. It is excluded from audit metadata and application logs by design.

Verify the result

The status card changes from No Roblox Open Cloud credential is configured to Configured, with a last-validation or last-update time.

Test with a reversible, expected workflow: view pending joins or perform an authorised rank operation against a test member. Do not test by changing an owner or protected rank.

Treat this key as a password

Only paste the secret into the Clan Labs credential field. Do not post it in Discord, commit it, add it to a screenshot, or include it in a support request.

For the complete guide and error checks, see Connect Roblox Open Cloud.

PreviousChoose a subscriptionNext Complete setup
On this page
  1. Create the key
  2. Save it once
  3. Verify the result