The Discord server does not appear during setup
Restore an eligible server to the Clan Labs setup picker or understand why it is unavailable.
Last updatedThe intended Discord server is absent from setup, appears under unavailable servers, or shows Owner access required or Already connected.
Fix it
- In Discord, open Server Settings → Members and confirm your account owns the server.
- Compare the signed-in Discord account with the Clan Labs account menu.
- Select the setup picker’s refresh or reconnect action.
- Check the unavailable list for the exact server and label.
- Ask the current owner whether Clan Labs is already connected elsewhere.
Sign in as the Discord server owner, then refresh the authorised server list. Reauthorise Discord when Clan Labs requests it. If the server says Already connected, open its existing community rather than creating a duplicate; use the supported transfer workflow when the connection genuinely needs to move.
When to retry
Retry once after reconnecting Discord. For Discord servers are temporarily unavailable or Discord could not be refreshed, wait a few minutes and refresh once more.
Still failing?
Contact Clan Labs support if the verified owner still cannot see an unconnected server after fresh Discord authorisation.
Include the Discord server ID, your Discord user ID, the exact label or message, timestamp and time zone, browser, and whether the bot is installed. Do not include a Discord token.