Award medals and qualifications

Medals recognise a member’s contribution or achievement. Qualifications record approved skills or credentials and can be used as progression context. Both are scoped to the community.

Award or remove a medalCopy link to Award or remove a medal

Use a member profile or /medal award:

1. Find the intended member.
2. Select the medal configured by the community.
3. Confirm the award and check the member profile.

Use /medal unaward or the Clan Labs profile control to remove it. The default requirement for an individual medal action is Officer. Awarding a medal broadly with the supported all-member workflow defaults to Owner.

API v2 can list medal definitions, fetch one by name, award a member, and remove an award. Use medals.read for definitions and members.medals.write for member changes.

Assign or revoke a qualificationCopy link to Assign or revoke a qualification

Use /qualification assign or the profile action, select the configured qualification, and confirm it. /qualification revoke removes it. The default requirement for qualification changes is HICOM.

Qualifications require a plan that includes the feature. They may be referenced by automated progression rules, so revoking one can affect future eligibility even when the member’s current Roblox rank does not immediately change.

API v2 can list and fetch qualification definitions and award or remove one from a member with the matching read or write scope.

Confirm the resultCopy link to Confirm the result

After any recognition change:

• check the target profile;
• confirm the exact medal or qualification name;
• review the audit entry;
• if Discord presentation depends on the change, run /update and inspect its result.

Awarding a medal already held is treated as a no-op by the public API, but integrations should still read the member state when reconciling uncertain results.

Good practiceCopy link to Good practice

• Use stable, distinct names for configured awards.
• Publish qualification requirements so staff apply them consistently.
• Restrict create/edit settings more tightly than routine awards.
• Never use a qualification as an unrecorded moderation flag.
• Resolve blacklist or active-suspension messages before retrying an award.

If the action is hidden, check its plan feature and community permission. For progression, continue to Experience and quotas.